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Basic system
tips
This page is to assist you with basic computer
problems.
What would you like to learn more
about?
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Do You Have A Boot Disk?
The MOST important thing you need to have as a
PC owner is a Boot Disk. If your computer won't "boot" (start
up), you can use the Boot Disk to start it and try to correct
the problem. The $.50 Diskette and the two minutes it takes to
create it could save you $100's in future repair
bills!
How to make a Boot Disk for Win
95/98
Step 1:
1. Insert
a blank 1.44 MB diskette into the A:\ drive 2.
Double-click on the My Computer Icon on your
desktop 3. Right-click on A:\ a menu
will popup, choose Format Capacity should be: 1.44
MB(3.5") Format Type: set at Full Then click
Start NOTE: This will insure the
Diskette is formatted for your PC, and is clean. DO NOT
SKIP THIS STEP!
Step 2:
1.
Double-click on the My Computer Icon on your
desktop 2. Double-click on the Control
Panel 3. Click on ADD/REMOVE PROGRAMS 4.
Click on the Startup Disk tab 5. Click on the CREATE
DISK button 6. Make sure the formatted disk is in
the A:\ drive and press OK 7. Follow the Windows
directions and you just saved a headache.
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What is CACHE &
How does it work?
Cache is what makes your browser work faster.
Every time you visit a web page, your PC downloads items from
that page into a temporary file in the Windows directory of
your hard drive. This is why it takes a moment to open a
page the first time your there. The next time you visit the
page, or if you hit the back button to return to a previous
page on the site, the page opens right away because the info
is already on your PC. This is very handy, but at the same
time, it can create problems. Your temporary file will only
hold so much information before your browser starts to slow
down and give you problems like error messages.
To
clean-up unnecessary cache files:
Internet Explorer
4 & 5
1. From the Tools menu, choose
Internet Options. 2. In the Temporary Internet Files
section, there are two buttons, Delete Files and Settings.
Click the delete files button. If you get a popup Delete
Files window, it will give you a optional check box to Delete
all offline content, I usually don't, but it is up to you.
Click Settings to custom IE to your needs. You
may: 1. Change the size of your temporary files -
Windows has preset a small space of your hard drive for
temporary Internet files. If you want to change it,
remember that the larger you make the file, the less free
space you have on your hard drive. I suggest leaving the
size where it is and clearing out the temporary file once a
week. It only takes a few seconds. 2. View
the files - Gives you an idea of what files are stored in your
temporary Internet file directory. 3. Move the
folder to another location - New users should NOT move this
folder!
If you have other questions or problems, visit
the web site for Internet
Explorer.
Netscape Communicator
1. From Communicator's Edit menu, choose
Preferences. 2. Double-click Advanced from within
the Preferences window. 3. Select Cache from the
expanded list. 4. Clear cache if you wish and set
caching values. 5. Also check/uncheck the frequency
of document comparison. 6.Click OK to enable the settings.
Netscape Communicator 3.x
To have Navigator automatically accept cookies,
go to the Options menu, choose Network Preferences, and go to
the Protocols tab. On the Protocols tab, you should be able to
set Navigator to always accept cookies.
If you have other questions or problems, visit
the web site for Netscape.
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Speaker Symbol is
Missing?
To Return the Speaker Symbol to your
taskbar:
1. From the tool bar, Click START,
SETTINGS, CONTROL PANEL. When the Control Panel window
appears, Double-Click on the MULTIMEDIA icon. 2.
When the Multimedia window appears, click on the AUDIO tab if
it is not already showing in front. 3. Place a
check mark in the box Show volume control on the taskbar by
clicking in the box. 4. Click on APPLY at the
bottom of the window and then click OK.
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Setting up your
Microphone?
Click on START-PROGRAMS-ACCESSORIES-MEDIA or
ENTERTAINMENT-SOUND RECORDER. Try to record yourself. If you
don't here anything, follow the directions
below.
1. Double-click on the speaker
symbol located in the lower right corner of your screen on the
Windows Tool Bar. This should bring up a Volume Control Dialog
Box. (If you see only a volume dial you didn't double-click
fast enough.) There are three sets of volume sliders
available, for Playback, Recording and Other. You will use all
three, switching among them. 2. From the
Options Menu, select Properties. 3. Make
sure 'Recording' is selected, and under 'Show the following
volume controls,' make sure 'Microphone' is checked. Then
click on OK. 4. On the recording control
panel move the Microphone volume temporarily to the middle and
make sure the checkbox underneath it is
checked. 5. From the Options Menu, select
Properties again. 6. Make sure 'Playback'
is selected, and under 'Show the following volume controls,'
make sure 'Microphone' is checked there also. Click
'OK.' 7. On the volume control panel, at
the bottom of the Microphone volume control, make sure 'Mute'
is checked. This does not prevent others from hearing you--it
prevents your speakers from feeding back into your
microphone. 8. Under the Options menu, (If
option is not available, go to step 9) look at the Advanced
Controls option and make sure it is checked. If it is not
checked, select it, otherwise leave it
alone. 9. Move the Microphone Volume bar
to its highest setting. Click on the button underneath labeled
Advanced. 10. At the bottom of this dialog
box may be a checkbox labeled 'AGC for WaveIn' or 'Microphone
Boost.' Check this box, and Select
Close. 11. From the Options menu, select
'Properties' again. 12. This time, make
sure 'Other' is selected, instead of Recording, and click OK
to show the Voice Commands panel. 13.
Again, move the Microphone Volume slider to its highest
setting. Click on the button underneath labeled
Advanced. 14. Check the 'AGC for VoiceIn'
or 'Microphone Boost' box, then click on the Close
button. 15. Now open your Windows Sound
Recorder and see how it works.
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Set
your PC Clock for Y2K?
As a default, Windows sets the date on your PC
to read 1/1/02 instead of 1/1/2002. It is not a big
deal, but if you want to set the date correctly for the new
millennium, here's how:
1. Double click on the
“My Computer” icon on your desktop. 2. Double click
on the “Control Panel” icon. 3. Double click on the
“Regional Settings” icon. 4. Click on the Date tab
at the top of the page.
In the Short Date section,
check the date in the Short Date Style box. This is the date
that feeds your application software and reads the year 02,
not the year 2002.
Example: It only has two Y’s =
m/d/yy (1/1/02). This should be changed to four Y’s = m/d/yyyy
(1/1/2002). Just click the down arrow at the end of the box,
click m/d/yyyy (1/1/2002) or mm/dd/yyyy (01/01/2002), click
Apply, then OK.
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Keep Windows up to date with "Critical
Updates"?
Have you updated Windows since you started using
your computer? This is something that everyone needs to
do. Microsoft puts out these updates to help keep your
windows running smooth.
Click Start, then click Windows Update. If
it is not there, open your browser and click Tools, Windows
Update. If you need the web address, it is http://windowsupdate.microsoft.com/ This
will take you to the Microsoft update center. Choose
Product Updates from the menu. If you have not done this
before, it will ask to download a file so it can check your
version of Windows. It is a safe, quick download that
installs itself in Windows. Then you will be given a
list of available updates to choose from. YOU DO NOT
NEED TO DOWNLOAD THEM ALL!!!!
First - Download the latest Critical
Update. These are the files that Windows needs to
correct problems within the program. You can only
download one at a time and your system will need to reboot
after each download. Download all of the Critical
Updates.
Second - Find a download called "Critical Update
Notification" and download it. After it is installed, it
will check with Microsoft each time you access the Internet to
check for new Critical Updates. If it finds one, it will
give you a pop-up box letting you know there is a new
update.
Then - you can browse through the list to see if
there are other downloads you may want. Each download
has text about what the download is for, and has "Read me
first" at the end of each explanation. READ IT
FIRST! This will tell you if it is something you
need.
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Capture your screen?
If you want to save a picture of what's on your
screen as a bitmap or to put on a document, just press Alt +
Print at the same time and windows will copy your screen
picture to the Clipboard. Open the program (Ex.
Paintbrush) you want to copy the picture too and press Ctrl +
V to paste the picture.
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Test the Speed of your Modem?
Test your modem online to find out how fast your
connecting to the Internet.
Online Modem Speed Test
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Windows Hangs during shutdown?
If you are running Windows 98 and on shut down,
it freezes on the shut-down screen, there is a update to
correct this problem. Click this link about Windows Shut-down
and it will tell you if you need to download a update.
If you need to download the update, go to http://windowsupdate.microsoft.com/
and download the "Windows 98 Second Edition Mapped Drives
Shutdown Update" from the update site.
Defragment your hard disk drive to keep it in peak
condition
Files and applications on your computer's hard disk drive
are not always stored together as one unit, but are often
divided into smaller units and scattered around the hard disk.
This is caused by normal use.
On a fragmented hard disk, a computer has to work harder to
gather all of the small units to perform the commands you give
it; this slows down its ability to access files and run
applications. Running Disk Defragmenter helps by putting all
like files and applications into contiguous groups so the
computer can access them quickly.
If you use your computer a lot, it's a good idea to run
Disk Defragmenter on a regular basis. It's also a good idea to
run Disk Defragmenter after you install a lot of applications
to enable them to run at top speed.
Here's how to do it:
- Click Start, point to Programs,
point to Accessories, point to System Tools,
and then click Disk Defragmenter.
- Click the Settings tab, select the check boxes
you want (to ensure fastest startup of programs, select the
first box), and then click OK.
- Click the drive you want to defragment, click OK,
and then click Yes.
Note: It is best to shut down all your applications
before you run Disk Defragmenter.
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